At Fedha Books, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, mobile application, and related services (collectively referred to as “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.

Information We Collect

We collect the following types of information to provide and improve our Services:

a. Personal Information:
When you sign up or use our Services, we may collect personal details such as your name, email address, phone number, business name, and billing information.

b. Financial Information:
We may collect financial and accounting data that you upload or enter into the Fedha Books platform to help manage your bookkeeping, tax, and compliance records.

c. Usage Data:
We automatically collect information about how you access and use our Services, including IP address, browser type, device information, and usage patterns.

d. Cookies and Tracking Technologies:
We use cookies and similar technologies to enhance your user experience, analyse traffic, and personalise content.

How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Services.

• Manage your account and process payments.

• Send important updates, notifications, or service-related messages.

• Offer customer support and respond to your inquiries.

• Ensure data security and prevent unauthorised access.

• Comply with legal, tax, and regulatory requirements.

How We Protect Your Information

We implement strong security measures to protect your data from unauthorised access, alteration, or disclosure. This includes encryption, secure servers, and regular system monitoring.
However, no online platform is entirely risk-free, and we cannot guarantee absolute security.

Data Sharing and Disclosure

We do not sell or rent your personal information.
We may share your data only in the following cases:

• With service providers who help operate our platform under strict confidentiality agreements.

• When required by law, regulation, or legal process.

• To protect the rights, property, or safety of Fedha Books, our users, or the public.

Data Retention

We retain your personal and financial data only as long as necessary to provide our Services or as required by law. You can request data deletion at any time by contacting us.

Your Rights and Choices

You have the right to:

• Access, correct, or update your personal information.

• Request deletion of your account or data.

• Opt out of marketing communications at any time.

Cookies Policy

You can choose to disable cookies through your browser settings. However, this may affect certain features or functionality of our Services.

Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Changes to This Policy

Fedha Books may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new version on our website or sending you an email.